Travel Claim Form

Report a travel claim

If you're ready to make a claim, complete your details below and a member of our claims team will contact you to arrange your next steps.

Please be aware that any inaccurate statements or the withholding of information will render your claim void. It may also result in criminal prosecution against you if false and dishonest information is provided.

Before you start, please check:

your excess – you will have to pay this amount towards claims you make. You can see your excesses on your statement of insurance. Different types of claim may have different excesses.
your cover – make sure you’re covered for the claim you need to make by checking your policy wording and policy summary.

Step 1 of 3

* denotes required field

About you

Claimant name *

Policyholder name *

Policy number *

Date of birth *

Insured address line 1 *

Insured address line 2

Insured address line 3

Town/city *

Postcode/zipcode *

Is your correspondence address the same as the insured address? *

Yes No

Your email *

Confirm your email *

Your contact number *

Contacting you

TEXT

We may wish to contact you to discuss your claim.

How do you wish to be contacted? *

By email By phone

About the incident

Date of incident *

Time of incident *

What is your travel departure date? *

What is your travel return date? *

Original departure point *

Name of airport or ferry crossing e.g. Heathrow Terminal 4

close

Original travel number

Please enter flight or ferry crossing number

close

Original travel date and time

Date Time

Final return departure point

Final return number

Please enter flight or ferry crossing number

close

Final return travel date and time

Date Time

Area of cover

Country you are in/travelling to:

Nature of loss:

Please describe the circumstances leading up to and surrounding the incident, including discovery of the loss